Faq
Friquently Ask Questions
We strongly encourage you to sign up on the website and schedule a time. At this time, we do not handle appointments over the phone. The information you provide during the registration up will be securely stored and safely on our encrypted servers and transmitted to our laboratories.
You will be emailed a PDF of your test results that is valid for travel. If you require ONLY an additional signature and passport number on your results page, you may email a PDF copy of your results to info@rapidcovidtest.nyc with “Need Signature and Passport Number” in the subject line. Please ensure that you indicate your required timeframe within your request and we will do our best to accommodate you.
For all additional documentation, including a doctor’s signature or lab seal, please purchase using a Fit to Fly tool (https://quick.md/fit-to-fly-certificate/) This is a separate service that we do not provide at this time. As the holiday season picks up, we will not be able to respond to, nor are we responsible for, doctor requests. We want to reiterate we are a testing center and not a doctor’s office.; We are working on adding these capabilities to Rapid Covid Test, NYC’s services and will update our website once they’re available. Thank you for understanding!
Go to the Testing site 5 minutes prior to your appointment time. If you come a bit earlier or later we will be able to accommodate.